A Wild Enthusiast naturalist assisting travellers
Support

We're Here to Help

Whether you have a question about safari bookings, tour packages, payments, or an existing reservation, our support team is ready to assist you every step of the way.

Path 01 — Speak To Someone

Call Us

For live trips, urgent changes, or anything that can't wait on a queue.

Team on the line 10 AM – 7 PM, every day

Tap to call from mobile

Call Now

Calling outside 10 AM–7 PM? Raise a ticket instead — we pick it up first thing.

Path 02 — Log A Report

Raise A Ticket

Booking questions, itinerary requests, feedback — anything we should track and follow up on.

Response within 12–24 hours

You'll get a confirmation by email with your ticket number.

Logged

Ticket Received

We'll get back to you within 12–24 hours at the email you gave us.

Call Hours
10 AM – 7 PM, daily
Outside these hours, ticket only
Ticket Response
12–24 hours
Confirmation sent by email
Email
For anything not urgent